Last updated 25 July 2026
This Privacy Policy explains how ALGOZ FZ-LLC processes personal data through the ALGOZ OPS platform. It covers the operations console (ops.algozgroup.com), the administration console (aops.algozgroup.com), the installable and Android applications, and our websites.
ALGOZ OPS is provided to security and close protection companies (each a “Customer”). Where a Customer uses the platform to run its operations, the Customer is the controller of the operational personal data it enters or generates (for example its operatives, their locations, and the profiles of the principals it protects), and Algoz acts as a processor on the Customer’s behalf under the Data Processing Agreement. Algoz is the controller of the limited data it needs to run the service itself, such as account registration details, billing records, security logs and communications with us.
If you are an operative, director or other user whose account was created by a Customer, that Customer decides how your operational data is used. Requests about that data are normally handled by the Customer, and we will assist them.
| Category | Examples |
|---|---|
| Account and identity | Name, work email, phone, role and rank, company, agent identifier, profile photo, an optional identification line. |
| Location | Live GPS position while an operative is on duty and sharing location, position updates and movement trails, rally point and geofence events. Collected in the foreground and, on supported devices, in the background while on duty so command can maintain safety oversight. See the Permissions & Data Safety page. |
| Principal profiles | Data a Customer records about the people it protects: name, date of birth, nationality, contacts, photo, and operational profiling. This is entered and controlled by the Customer. |
| Operational content | Operations, schedules, teams, situation reports, watchlists, after action debriefs, tactical board plans, seating plans, notes. |
| Media and files | Photographs attached to map pins or debriefs, and documents uploaded to an operation. |
| Communications and alerts | Alerts (such as SOS, check ins, geofence and notice events) routed to the Customer’s own Telegram bot, and messages you send us. |
| Device and technical | Push notification token, device and browser type, IP address, timestamps and diagnostic logs. |
| Subscription and billing | Company subscription status and, when self service billing is enabled, payment records handled by our payment provider. We do not store full card numbers. |
Where processing relies on consent, you or the Customer may withdraw it at any time without affecting prior processing.
Live position sharing is a core feature of ALGOZ OPS. While an operative is on duty with location sharing enabled, their live GPS position is continuously shared and visible in real time to authorised members of their own company on the live operational map, including, on supported devices, while the app is in the background or the phone is locked. Sharing stops when the operative goes off duty or turns location sharing off, and historical movement trails are visible to the company’s directors and administrators for operational review.
Location is used to show the live map, to measure distance and bearing to key points, to raise geofence and rally alerts, and to support SOS and welfare checks. It is never sold, never used for advertising, and never shared outside the operative’s company except as needed to provide the service or as required by law. Each Customer is responsible for informing its operatives of this sharing before putting them on duty (see the Terms and the Permissions & Data Safety disclosure).
We do not sell personal data and we do not share it for advertising. We share data with:
The platform is hosted primarily in Google Cloud data centres, including in the European Union, and is operated from the United Arab Emirates. Where personal data is transferred across borders, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses and equivalent mechanisms. Details are in the Data Processing Agreement. A copy of the safeguards is available on request at ops@algozgroup.com.
We keep operational data for as long as the Customer’s account is active. When an account is closed, operational data is deleted within 90 days, and residual copies in encrypted backups are purged on our normal backup cycle, within a further 90 days. Billing and legally required records are kept for the period required by applicable law. On a valid deletion request we act within the timelines set out on the Data Deletion page.
We use encryption in transit and at rest, strict tenant isolation, role based access control and audit logging, described in the Security Overview. No system is perfectly secure, but we work to protect data using measures appropriate to its sensitivity.
Subject to applicable law, including the EU and UK GDPR, you may request access to your personal data, correction, deletion, restriction or objection to processing, and portability, and you may withdraw consent. Because much operational data is controlled by a Customer, we may pass your request to that Customer and assist them in answering it. To make a request, contact ops@algozgroup.com. You also have the right to complain to a data protection supervisory authority. If you are in the European Economic Area or the United Kingdom and need to reach a local representative, contact us and we will direct you [EU/UK Article 27 representative to be appointed].
ALGOZ OPS is a workplace tool for professional security operations and is not directed to children. We do not knowingly collect data from anyone under 18.
The consoles use strictly necessary cookies and browser local storage to keep you signed in and to remember your preferences (such as theme and units). We do not use advertising or cross site tracking cookies. Our marketing site may use minimal analytics; where required we ask for consent.
Alerts are delivered through the Customer’s own Telegram bot, and Telegram processes those messages under its own terms. Maps are provided by Mapbox. Payments, where enabled, are handled by our payment provider as an independent controller for payment processing. Links to third party sites are outside this policy.
We may update this policy. Material changes will be notified in the console or by email, and the date above will change. Continued use after an update means you accept the revised policy.
ALGOZ FZ-LLC, a free zone company registered in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, trade licence no. 47023214 (“Algoz”, “we”, “us”, “our”). For any privacy question or to exercise a right, contact ops@algozgroup.com.